Service Management System

Area Of Application: If you are looking for a solution where your customer can create service request and you will manage those then this system is for you. In this system there will be three types of users. For example Admin, Technician/Staff, Customer. Customer will create a service. Admin will assign the service to a Technician. Technician will visit the customer and solve his problem and create a bill.

Admin

• Can Create/Edit/Delete Technician
• Can Create/Edit/Delete Other Admin
• Can Create/Edit/Delete Service
• Create/Edit/Delete Service Invoice
• Create/Edit/Delete Customer
• Full Access To All Features

Technician

• Can Check Their Assigned Service
• Can Edit Service Request Status
• Can Create Service Invoice/Note

Customer

• Customer Can Create Service
• Can Edit/Update/Delete Profile
• Can Cancel Service
• Can Pay Invoice
• Can Check Report

Highligts

Customer/Technician can login both of using email/phone number. Customer can create service request after admin approval.